About Us
Joined Up provides practical support for arts and creative organisations.
Joined Up brings over 20 years of experience across arts centres, music venues, theatres, festivals and complex visitor-facing environments.
Whether you need short-term operational cover, staff training, reliable arts administration or project manageemnt, Joined Up works alongside your team to provide hands-on support that makes a real difference.
We understand the challenges creative organisations face. Teams are often balancing limited resources, increasing expectations and the day-to-day pressures of delivering great experiences for audiences, artists and communities.
Our approach is simple: calm leadership, clear systems and practical support.
Services
Operational Support
Sometimes organisations simply need experienced hands.
Joined Up provides practical operational support for venues, events and creative organisations during busy periods, staffing gaps, organisational change or special projects.
Support can include:
• Interim and short-term cover
• Duty management support
• Operational planning
• Event operations
• Venue management support
• Systems and process improvement
• Team coordination
• Project delivery support
Whether you need support for a few days, a few weeks or a longer-term arrangement, we can help keep things running smoothly.
Training & Education
Practical training designed specifically for arts and creative organisations.
Drawing on real-world experience managing venues, events and visitor-facing teams, Joined Up delivers engaging, practical training that helps staff feel confident, capable and supported.
Training topics can include:
• Front of House Excellence
• Duty Manager Development
• Team Communication
• Radio Etiquette and Communication
• Accessibility Awareness
• Audience Experience
• Managing Difficult Situations
• Team Leadership
Every organisation is different, so training can be tailored to suit your team and environment.
Arts Admin & Project Management
From managing information and supporting projects to helping keep systems organised, Joined Up provides practical administration support that allows teams to focus on delivering great work.
Support can include:
• General administration
• Diary and meeting support
• Document management
• Project administration
• Policy and procedure updates
• Operational paperwork
• Event administration
• Research and information gathering
Flexible support when you need an extra pair of hands.
Clients Include
Folklore Crafting
Cakes with Vintage Flare
Education
FAQS
What kind of organisations do you work with?
We work with people. That is at the forefront of who we are and what we do. Be it an arts or creative organisation, business, a social/community enterprise or in an educational setting.
Do you offer one-off projects as well as ongoing support?
Yes. Some organisations need a single workshop, a venue health check or temporary admin or operational support. Others prefer ongoing consultancy or fractional operations. We'll work out what suits you best. We understand the need to be efficient within a budget.
What is Fractional Operations?
Fractional Operations gives you access to experienced operational leadership on a flexible basis. Whether you need help one day a week, maternity or sickness cover, support during recruitment, help with a project or simply an extra pair of experienced hands, I can step into your team and provide practical support without the cost of employing someone full time.
Connecting people, ideas and creativity to help teams, organisations and communities thrive.
Joined Up Group LTD
Trading from Birmingham, UK
Registered Company in England 17351864